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Global Head of Client Pricing

Job in London, Greater London, W1B, England, UK
Listing for: Flight Centre Travel Group
Full Time position
Listed on 2026-10-23
Job specializations:
  • Business
    Financial Analyst, BD Manager
Job Description & How to Apply Below
About the opportunity

Join FCM's global leadership team and play a pivotal role in shaping the commercial success of multinational customer partnerships. As the leader of our Global Pricing function, you'll influence pricing strategy, commercial decision-making, and bid success across multiple regions, working with senior leaders, customers, and stakeholders worldwide.

This is a highly visible, commercially focused role at the heart of FCM's growth agenda. You'll lead a small but globally distributed team, oversee complex multinational pricing submissions, engage directly with customers during bid and negotiation processes, and drive continuous improvement through data, automation, and innovation.

If you thrive in fast-paced environments, enjoy solving complex commercial challenges, and are confident presenting to senior stakeholders and customers, this is an opportunity to make a meaningful impact on a global scale.

What you'll doLead the delivery of pricing submissions and commercial models for multinational client bids, renewals and RFPs across all FCM regions

Own and continuously develop FCM's global pricing strategy, governance frameworks, discount structures and approval processes

Maintain and enhance the global pricing model, ensuring data integrity, version control, accuracy and continuous improvement

Manage a global pipeline of bids and pricing opportunities, balancing multiple deadlines and priorities simultaneously

Partner closely with Sales, Business Development, Finance, Operations, Technology and regional leadership teams to support commercial decision-making

Analyse profitability, productivity and market data to provide commercial recommendations and resource planning insights

Lead customer-facing discussions, presentations and negotiations relating to pricing proposals alongside Business Development leaders and regional executives

Provide guidance and input into bid/no-bid decisions and complex commercial opportunities

Monitor market trends, competitor pricing activity and industry developments to inform pricing strategy

Develop executive-level reporting and performance insights across contribution margin, bid performance and pricing effectiveness

Design and implement scalable pricing processes, controls, tools and automation initiatives

Build pricing capability across the business through training, templates and best practice frameworks

Lead, coach and develop a globally distributed pricing team across North America, UK and APACCollaborate with regional Managing Directors and Finance teams to optimise commercial outcomes whilst maintaining profitability targets

Represent FCM professionally with customers and senior stakeholders across multiple regions and cultures

Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

What we're looking for Significant experience in pricing, commercial finance, bid management, commercial strategy or related disciplines within a global or multi-region business

Experience leading complex commercial modelling, pricing submissions and customer-facing bid processes

Demonstrated experience managing, coaching and developing high-performing teams

Strong expertise in Microsoft Excel, including advanced financial modelling, scenario planning, sensitivity analysis and model governance

Strong commercial acumen with the ability to translate complex data into profitable business decisions

Experience working with senior stakeholders across multiple regions and cultures

Proven ability to manage multiple competing deadlines in a fast-paced environment

Strong customer engagement skills, including presenting, negotiating and defending commercial proposals

Experience developing pricing frameworks,…
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