Senior Product Manager

Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co‑created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date.

Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; ‘collaborative staff banks’, which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff;

and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps.

Patchwork Health has been recognised as HSJ’s 2022 Staffing Solution of the Year, and have recently received the prestigious HSJ Partnership Award and the Spectator’s Economic Innovator of the Year Award.

As a Senior Product Manager joining us on a six‑month fixed‑term contract, you'll play a key role in shaping and delivering our workforce management solutions, building products that solve meaningful problems for NHS staff and healthcare organisations across the UK.

You'll join a collaborative Product Team made up of Product Managers and Product Designers, working closely with Engineering and cross‑functional stakeholders to drive product strategy, deliver intuitive user experiences and bring impactful solutions to market. Together, we take complex healthcare challenges and turn them into simple, scalable products that create real value for our customers and support Patchwork's continued growth.

We're looking for an experienced Senior Product Manager who can hit the ground running, quickly build an understanding of our products and customers, and confidently take ownership of meaningful product outcomes from the outset. You'll have the autonomy to tackle high‑impact problems, make informed decisions using data and customer insights, and drive delivery within a fast‑paced, collaborative environment.

Alongside owning your product area, you'll provide guidance and mentorship to others, champion product best practices and help strengthen how the wider Product Team works together.

This is a hands‑on opportunity to make a genuine impact within six months, working closely with internal teams and directly with our NHS customers, including visits to customer sites to understand their challenges and help shape solutions that make a difference to their day‑to‑day working lives.

Technical Leadership

• Provide guidance and mentorship to fellow Product Managers, helping to shape product strategy, embed best practices and share new ideas across the wider Product Team.
• Be a leader in agile processes by demonstrating ideal standards in gathering requirements, managing an agile backlog, writing user stories, and leading squad refinement sessions.
• Quickly build credibility within your agile squad and across cross‑functional teams, influencing product direction, aligning priorities and driving successful outcomes without relying on formal authority.

Product Management

• Defining your product area’s strategic roadmap through multidisciplinary and continuous product discovery, and…