Senior Manager, Non-Financial Risk & Business Mgmt

About LCH Ltd Operations LCH Ltd partners with market participants globally to provide clearing services across multiple asset classes. Operations is a multi-disciplinary, international team that delivers essential services to internal and external stakeholders and helps the organisation meet its obligations as a systemically important market infrastructure. We value expertise built over time, collaboration across locations and disciplines, and a culture where people can do their best work.

If you are motivated by improving how organisations manage risk and by helping teams operate effectively, this role offers the opportunity to work closely with teams doing critical work at the heart of the firm.

Reporting to the Director of Operations Resilience & Business Management, this role delivers hands-on support to the first-line non-financial risk (NFR) and operational resilience framework across LCH Ltd Operations, alongside contributing to a clear and effective business management cadence. The role is primarily an individual contributor position, working directly with Operations teams to translate frameworks, expectations and data into practical outcomes.

The balance between non-financial risk and business management activity may evolve over time based on priorities, team maturity and demand.

• Deliver practical support to Operations teams to identify, assess and document operational risks and controls, ensuring information remains clear, accurate and current.
• Execute and support risk and control assessment activity, including preparation for RCA cycles, internal audits, external reviews and regulatory interactions.
• Actively track and monitor incidents, KRIs, Significant Identified Issues and related actions, supporting effective follow-up through to closure.
• Contribute to post-incident reviews, helping ensure root causes are addressed and outcomes reflected in updated risk assessments and controls.
• Prepare and maintain non-financial risk and resilience management information for governance forums and senior management.
• Promote consistent standards and good practice across Operations by working closely with the Director and Control Owners to reinforce first-line risk ownership.

• Contribute to the Operations budgeting and forecasting cycle in partnership with Finance, including headcount tracking, cost monitoring and variance analysis.
• Produce and maintain management information, dashboards and reports that provide leaders with a clear view of performance, risks and priorities.
• Support coordination of planning and governance cycles across Operations teams, helping align objectives, risks and delivery commitments.
• Identify and implement improvements to business management processes by simplifying templates, improving data quality and reducing manual effort.
• Prepare and deliver material for senior management meetings, reviews and ad-hoc requests.

• Experience working within a regulated operational, risk or control environment, ideally in financial services or financial market infrastructure.
• Practical exposure to non-financial risk, operational risk, resilience, governance or business management activities.
• Strong organisation and attention to detail, with the ability to manage multiple work streams and competing priorities.
• Clear and confident written and verbal communication skills, including the ability to explain issues concisely.
• A collaborative working style, with the ability to influence and support teams without relying on formal authority.

We welcome candidates with a variety of career paths and levels of experience, including those who have developed transferable skills across operations, risk, governance or business management roles.

Degree or equivalent experience. Professional qualifications relating to risk, resilience, operations or business management are welcome but not essential.

LCH Ltd is an equal opportunity employer. We actively welcome applications from all backgrounds and are committed to providing reasonable accommodations throughout the recruitment process and employment. We are happy to discuss flexible working arrangements for this role and encourage open conversations about how we can support you to do your best work.

• Competitive compensation and a…