Project Success Manager

Job Title:

Project Success Manager (Construction Technology)

Location:

London / Hybrid (UK & Ireland Travel)

• A leading European construction technology provider delivering digital solutions that transform project delivery across the built environment.
• Established presence across major contractors, developers, and fit-out specialists, supporting complex residential and commercial projects.
• Experiencing significant UK growth, with a strong customer base already in place and a clear land‑and‑expand strategy.
• Highly collaborative environment where customer success, operational adoption, and real project outcomes drive expansion rather than traditional sales.

• Act as the key driver of on‑site adoption and operational success across strategic UK accounts, ensuring the platform becomes embedded in day‑to‑day project delivery.
• Work directly with project teams (site, commercial, and delivery stakeholders) to standardise workflows, improve quality processes, and digitise construction coordination.
• Partner closely with Solutions Specialists and technical teams to translate real project challenges into practical, scalable usage.
• Focus on deepening engagement within existing customers rather than new business – preparing the ground for long‑term expansion.
• Spend significant time on live construction projects across the UK & Ireland, influencing behaviours, supporting change management, and demonstrating measurable value.

• Background within construction delivery – e.g. Project Manager, Site Manager, Package Manager, Quality Manager, or similar – with circa 3‑6 years' experience on projects.
• First‑hand understanding of the realities of site coordination, programme pressure, and project workflows.
• Passion for how technology can improve construction – someone motivated by changing the status quo, not maintaining it.
• Experience using construction software such as digital field tools, CDE platforms, QA/snagging solutions, or project controls technology (user‑side experience essential).
• Comfortable engaging multiple stakeholders on‑site and confidently leading conversations around process change and operational improvement.
• Proactive, solutions‑oriented mindset with empathy for project teams navigating transformation.
• Willingness to travel regularly to projects across the UK & Ireland (hybrid working with minimal office requirement).

Rates depend on experience and client requirements.