Contracts Manager

Location: Whitechapel

Contracts Manager

Location:

East Midlands

Contract:

Full-Time | Permanent

Hours:

39.5 hours per week, Monday to Friday

About Our Client

Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation services, delivering large-scale energy efficiency improvements across the UK. Working across both social housing and private residential sectors, they specialise in projects that enhance building performance, reduce carbon emissions, and improve the comfort and wellbeing of residents.

Due to continued growth and expansion, our client is seeking an experienced Contracts Manager to support the delivery of projects across the East Midlands.

Overview of the Role

As Contracts Manager, you will be responsible for leading the successful delivery of multiple retrofit and refurbishment projects from mobilisation through to completion. You will manage Site Managers, Supervisors, Quality Coordinators, Tenant Liaison Officers, and subcontractors, ensuring projects are delivered safely, on programme, within budget, and to the highest quality standards.

Working closely with operational, commercial, and technical teams, you will oversee all aspects of project delivery while maintaining excellent client relationships and ensuring compliance with contractual and regulatory requirements.

Key Responsibilities

Project Delivery

Manage the mobilisation of new projects, including site team allocation, project handovers, budget reviews, procurement, programme development, and site set-up.

Oversee the successful delivery of multiple residential retrofit and refurbishment contracts.

Ensure projects are delivered safely, on time, within budget, and in accordance with contract specifications.

Monitor project progress and implement corrective actions where required.

Coordinate resources to achieve programme milestones and client expectations.

Leadership & Team Management

Lead and support Site Managers, Supervisors, Tenant Liaison Officers, Quality Coordinators, and site-based operatives.

Hold regular team meetings and briefings to communicate project priorities, programme updates, and operational objectives.

Mentor and develop operational teams, promoting high performance and continuous improvement.

Ensure projects are adequately resourced through effective workforce and subcontractor planning.

Supply Chain & Commercial Management

Monitor subcontractor performance, ensuring compliance with contractual obligations, quality standards, and programme requirements.

Support procurement activities and resource planning throughout project delivery.

Work alongside commercial teams to manage project budgets and maximise contract performance.

Identify opportunities to improve operational efficiency and project profitability.

Quality & Compliance

Ensure all properties are completed to the required specification and in accordance with retrofit and regulatory standards.

Monitor quality assurance processes and ensure compliance documentation is completed accurately and within required timescales.

Manage project inspections, defect resolution, and final handovers.

Ensure all certification and compliance records are submitted in line with client requirements.

Client & Stakeholder Management

Build and maintain strong relationships with clients, consultants, residents, and key stakeholders.

Attend operational meetings and provide accurate project progress reports.

Resolve operational issues proactively while maintaining high levels of customer satisfaction.

Promote effective communication across operational, commercial, and technical teams.

Skills & Experience

Essential

SMSTS (Site Management Safety Training Scheme).

CSCS Manager Card.

Emergency First Aid at Work qualification.

Full UK Driving Licence.

Minimum 10 years' construction industry experience.

Proven experience managing multiple refurbishment, retrofit, or construction projects.

Strong leadership and people management skills.

Excellent planning and organisational ability.

Proficient in Microsoft Office, particularly Outlook and Excel.

Strong analytical and problem-solving skills.

Experience delivering retrofit projects, including assessment, design coordination, compliance, and project completion.

Desirable

NVQ Level 7 Diploma (or equivalent) in Construction Senior Management.

IOSH Managing Safely.

Temporary Works Coordinator qualification.

What's on Offer

Competitive salary.

Enhanced pension contributions.

Healthcare cash plan.

Enhanced maternity benefits.

Employee Assistance Programme.

Ongoing training and continuous professional development.

Excellent career progression opportunities within a growing organisation.

Our client is an equal opportunities employer and welcomes applications from suitably qualified candidates regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic