Project Manager

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Project Manager - West London:
High-End Events & Commercial Space

JLL is seeking an experienced Project Manager to join our Central London team, delivering operational excellence across prestigious events venues and premium commercial environments.

Key Operational Requirements

Premium Environment Delivery:
Execute projects in occupied high-end venues, flagship corporate headquarters, and premium commercial spaces
Maintain seamless operations where downtime isn't an option
Exercise discretion and professionalism expected in sophisticated commercial and events environments
Minimize disruption to live operations while delivering technical excellence

Project Management:
Deliver multiple small works, fit-out, and M&E projects autonomously
Manage complete project life cycles from specification through closeout
Balance competing stakeholder demands in pressured, time-sensitive environments
Solve issues rapidly with minimal client impact

Contractor & Team Leadership:
Manage contractor performance to JLL's exacting standards
Lead diverse teams across varied project types
Provide technical guidance on M&E and fabric disciplines
Conduct quality audits on subcontractors
Implement HR procedures and performance management

Core Accountabilities

Health, Safety & Compliance:
Ensure H&S legislation compliance including CDM regulations
Maintain risk assessments and method statements
Uphold JLL's zero-harm culture and client duty of care
Manage contractor safety performance in live environments

Financial Management:
Budget control and project costing
P&L responsibility contributing to portfolio profitability
WIP tracking and debt management
Monitor project costs against forecasts

Client & Stakeholder Management:
Proactive client liaison reinforcing JLL's value proposition
Manage expectations in high-profile commercial and events spaces
Deliver client satisfaction that supports retention and reputation
Report on project progression with transparency

Operational Excellence:
Plan and develop project specifications
Monitor progress and set realistic end dates
Conduct workload review and resource planning
Perform quality audits maintaining JLL standards
Manage project reporting aligned to JLL's operational frameworks

Business Development:
Pipeline development to increase annual turnover
Identify additional service opportunities within existing client relationships
Contribute to JLL's portfolio growth strategy
Deepen client relationships through proactive value delivery

Essential Qualifications & Experience

Health & Safety

Certifications:

IOSH or higher (mandatory)
SMSTS (mandatory)
CSCS Gold Card (preferred)

Technical

Competencies:

Competent working knowledge of M&E systems
Understanding of building fabric disciplines
Ability to oversee complex, integrated building systems typical of premium commercial venues

Professional

Experience:

Industry-relevant qualifications and proven track record
Operational experience leading diverse teams
Performance management to KPIs using operational MI systems
Experience in live operational environments (events venues, premium office space advantageous)
Background in small works, fit-out, and M&E project delivery

Administrative & Systems:
Computer literate:
Word, Excel, Outlook
Strong…