Document Production Specialist

Overview

Document Production Specialist/Legal Document Production Specialist

A fantastic opportunity has arisen for a Document Production Specialist/Legal Document Production Specialist to join our London based law firm on a permanent basis.

• Creating, maintaining and regularly updating the firm's precedent base ensuring they comply with the firm's house style.
• Developing user manuals, troubleshooting guides, and technical documentation that are accurate, clear, and easy to follow.
• Acting as a subject matter expert for Microsoft Office applications, ensuring best practices are followed across the firm.
• Serve as the first point of contact for document-related issues/ trouble shooting or queries end users have. Providing high quality support resolving issues quickly and efficiently.
• Working with the IT Training team to design and deliver document specific training materials and conducting regular sessions to enhance user proficiency.
• Develop document specific based e-learning modules and quick reference guides for self-service learning.
• Create short video tutorials and quick reference guides for self-service learning.

• Experience as a Document Assistant/Specialist is essential.
• Experience in a training capacity (for example, training other members of the team/PAs or acting as a mentor) is non-essential but desirable.
• Proactive team player and supportive colleague, with an enthusiastic manner, who takes a flexible, ‘can-do’ approach to work.
• Excellent organisational skills, ability to prioritise workload and set realistic expectations.
• Previous experience dealing with complex document production queries, managing house styles.
• Experience working with precedents and within the legal sector preferred.