Senior Service Designer

Our client currently seeks a Senior Service Designer to join their dynamic team on an initial 3 month contract.

Experience

Required:

• 5 to 8 years professional agency, consultancy and/or client-side experience in delivering, influencing, shaping direction of creating best in class digital and non-digital Products and Services
• Knowledge of GDS standards
• A strong portfolio that includes a collection of real-life product examples and case studies that show your capability in design
• Experience in planning and conducting user research, usability testing, interpret feedback and incorporate into future iterations
• Experience in designing, service design blueprints, customer journey and empathy mapping
• Experience in facilitation of Design Workshops with a variety of stake holders at all levels of an organisation
• Proven experience practice knowledge working in Agile Projects from user stories and backlog management to acceptance criteria
• Proficiency with design tools such as:
  Figma, Sketch, Adobe XD, in Vision Studio, Zeplin, Axure RP.
• Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) & ISO 9241
• Work closely with other designers, commercial and technical teams to execute a balanced approach to delivery. Where required can manage a team(s) and mentor as appropriate.

Should this role speak to you, kindly send a copy of your latest CV to