Senior Versioning Team Leader - Night Shift Job London area,Greater London England UK,Creative Arts/Media

Location: Greater London

WHO WE ARE

We are a vibrant, engaged, talent-driven agency where our staff feel empowered, where ideas are encouraged and where outstanding work is rewarded.

DMS is a place where our clients feel looked after, where they trust our ability to deliver and to come up with new ways of engaging them and helping them engage their audiences.

WHAT WE DO

We are a full-service creative digital media agency. Our people, technology and insights help global media and entertainment, sports and lifestyle brands create, manage, localise, distribute and place their content, and evaluate its media reach.

ABOUT DMS

DMS, part of the AKA Group of companies, was established in 2002 and has over 100 employees. From our facilities based in London and LA we provide digital creative and media intelligence services to our clients that comprise of major film and TV studios, leading independent film distributors, West End and Broadway theatres, cultural institutions, sports, music and fashion companies.

THE ROLE

Your role and responsibilities will vary according to the needs of the business, but will include;

Senior Versioning Team Leader responsibilities:

The day to day oversight of a key account
To manage the provision of a full and professional client service, ensuring that all creative & post production jobs flow efficiently and are delivered on time and to the highest possible standards
To ensure that a high level of client service and face-to-face client engagement is maintained at all times
To build, grow and hone existing relationships with key clients with the aim of continuously upselling services
To take creative and finishing briefing meetings with the client
To be pro‑active in overseeing, coordinating and delivering all aspects of the client’s relationship with DMS. Liaising with Versioning Producers, clearance and trafficking teams, scheduling, creative and operational and technical personnel to ensure that delivery timescales are met, and production briefs are met
To work with CS Versioning Producers to manage the localisation process across editing, motion graphics, subtitling, audio mixing and technical delivery

To ensure that all work is delivered to an appropriate technical and creative quality
To ensure consistency of output and work with operations to ensure quality control standards are adhered to and met prior to final delivery
To provide all necessary information for the purposes of client billing and the raising of invoices where appropriate
Where possible to work alongside the Global Account Managers on campaign briefs, timelines and capacity
Provide support and complete ad hoc tasks as required by the Head of Client Services
Maintaining the department in the absence of the Head of Client Service

Line management:

Performance and development are the key areas that you will be responsible for and support in these areas are required to help evolve our service and grow skills within the team.
To pursue an understanding of your direct reports motivations and responsibilities and to utilise this knowledge to evolve our workflows and support for the team.
To hold one‑to‑one meetings with your direct reports to discuss their progress, ideas, concerns, performance. This should be held at least monthly and can be agreed between each party.
To administrate holiday approval, overtime sign‑off, sick leave registering and monitoring.
To cascade department goals for the team to the wider group and to support and promote the management teams desired processes and objectives.
To take part in performance and salary reviews, with the support of the management team.
To support in the training of your reports and promote their training on DMS processes.
To be involved in the recruitment process for hiring of staff members who are intended to report into you

To utilise the Kallidus platform as it rolls out, for progress summaries, setting objectives and tracking development.
To call upon and utilise your own line manager in the rollout and maintenance of these processes.

Team management:

To coordinate CS trainings and support new starters.
To keep training materials and style guides up to date and insure handovers across the teams.
To discuss…