Senior Product Designer

Transfer Go is a growing fintech scale-up on a mission to champion financial freedom with care. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. Now in our 14th year, with close to 400 employees in offices across Europe and the UK, we’re crafting a brilliant, relevant product that makes a difference in people's lives and the well-being of their families.

We’ve come this far by building a talented, diverse workforce on a fair culture and our strong values. Having this strong team of employees, we can serve those who really need our product to make their lives better. Join us as a Senior Product Designer and help shape how money moves across the globe ð.At Transfer Go, Product Design is not simply a service that turns requirements into screens.

Designers are part of the product trio, working alongside Product and Engineering to understand customer problems, shape strategy and deliver experiences that create meaningful customer and business  this role, you’ll lead complex initiatives from discovery through delivery across our web and mobile products. You’ll bring clarity to ambiguous problem spaces, connect customer needs with commercial and technical realities, and help teams make better product decisions.

You’ll also play an important role in raising the quality of design across Transfer Go. Alongside owning your work, you’ll mentor other designers, contribute to our design practice and help us use emerging technologies, including AI to work more effectively without compromising judgement, responsibility or craft.

If you’re excited by complex fintech challenges, care deeply about the details and want to help a growing design team increase its impact, we’d love to meet you.

Here’s what you’ll do as a Senior Product Designer:

Lead significant product initiatives from problem framing and discovery through design, validation, delivery and post-launch iteration

Partner closely with Product Managers and Engineers to define the right problems, shape product direction and balance customer value, business goals and technical feasibility

Turn complex financial journeys and requirements into clear, accessible and trustworthy experiences across web and mobile

Use qualitative research, behavioural data, experimentation and product metrics to identify opportunities, evaluate trade-offs and measure the impact of your work

Plan and conduct appropriate research and validation, including user interviews, usability testing, concept testing and collaborative workshops

Develop and communicate a coherent design vision for your initiatives, connecting long-term direction with practical, iterative steps

Create high-quality user journeys, flows, wireframes, prototypes, interfaces and specifications, including edge cases and non-ideal states

Collaborate with Engineering early and throughout delivery, considering feasibility and ensuring the implemented experience meets the intended quality

Contribute to and evolve our design system, creating reusable patterns and improving consistency between design and production

Use AI-assisted tools thoughtfully throughout the design process; for example, to support research synthesis, problem framing, exploration, content design, rapid prototyping, data analysis and design reviews

Evaluate AI-generated work critically, protecting customer privacy and applying human judgement to accuracy, accessibility, quality and appropriateness

Communicate recommendations and design decisions clearly, using evidence and storytelling to build alignment and influence stakeholders

Mentor and support other designers through critique, feedback and practical guidance, helping raise the team’s overall quality and confidence

Improve the way we…