Technical Editor

The Technical Editor accurately implements instructed changes into aviation operational manuals and related documentation, collating provided content into the required structure and applying the correct styles, formatting, and standards. The role supports timely, high-quality Technical Publishing delivery by producing manuals that meet client requirements, applicable service levels, and Trust Flight quality standards.

• Works within defined task scope, implementing instructed changes from approved sources without making independent technical or content decisions
• Manages own workload and task prioritisation to meet agreed deadlines and service levels
• Escalates unclear instructions, missing information, content conflicts, and capacity constraints to the relevant Author.
• Operates within established Technical Publishing processes, styles, templates, and JIRA workflows

• Authors and Lead Authors: receiving instructed work, raising queries, and confirming completion
• Other Technical Editors: collaboration and mutual support across shared workloads
• Quality and document control functions: ensuring completed manuals meet required standards

• Client source materials and instructions, received and clarified through Authors and Lead Authors (the role is primarily internally facing)
• Client documentation standards and manual templates, applied during production
• Software tools supporting manual production (Mad Cap, Adobe Acrobat, JIRA, MEL Manager), used as required

• Implement instructed changes accurately and completely into manuals and related documentation, collating provided technical content into the required manual structure.
• Apply required styles, formatting, templates, numbering, references, and document structure consistently across all work.
• Use production and task-management systems effectively, including Microsoft Word, Mad Cap, Adobe Acrobat, JIRA, and MEL Manager, converting documents into required internal tools and formats where applicable.
• Update task status in JIRA and progress assigned work through the appropriate workflow.
• Check completed work thoroughly before submission or handover, ensuring accuracy, consistency, and completeness.
• Flag unclear instructions, missing information, formatting issues, inconsistencies, or content conflicts to the relevant Author.
• Estimate work effort and communicate progress, blockers, and capacity concerns in a timely manner.
• Work collaboratively with the team and support colleagues where appropriate.

• Instructed changes implemented accurately and completely, with minimal rework or returned work
• Assigned tasks progressed and completed within agreed deadlines and service levels
• JIRA task status maintained accurately and kept up to date throughout the workflow
• Consistent application of required styles, formatting, and document standards across all manuals

Trust Flight is an AI-first organisation. Every role is expected to actively engage with AI tools and digital ways of working to drive efficiency, quality, and innovation.

Tier - AI User

Profile
- Uses AI-assisted tools in daily workflows

Expectations
- Confidently uses AI features in existing tools (e.g. copilots, smart search, assisted drafting). Understands when AI output needs human review. Completes AI User onboarding within 30 days.

• Use AI-assisted tools to support proofreading, consistency checking, and formatting of manuals
• Apply AI tools to speed up repetitive editing and content-collation tasks
• Use AI to help interpret instructions and identify inconsistencies or conflicts in source material
• Use digital collaboration tools to…