Senior Product Designer - FTC

This role offers a competitive salary, hybrid working (London/Hybrid with minimum of 1 day per week in the office, Thursdays mandatory), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in
year one and 11% after this.

Salary £60,000 - £65,000 per annum

*** This role is being offered on a 14 month FTC - Maternity cover***

Please note:
Although we acknowledge that the use of AI tools can be helpful, we want your application to represent you. Please ensure your CV and statement of suitability (if asked to send in this advert) reflect your own voice and experiences.

Are you ready to shape digital experiences that help millions of people make confident decisions? Which? is the UK's consumer champion, and we're looking for a Senior Product Designer to guide high-quality design work within our product teams.

You'll take ownership of complex design challenges, working alongside Product Managers, Engineers and Researchers to create solutions that truly work for users. From discovery through to delivery, you'll help shape products that make life simpler, fairer and safer for everyone.

What kind of problems will you solve? You'll work across the full product lifecycle, bringing clarity to complex user journeys and ensuring our digital experiences are usable, inclusive and aligned with what people need. Could you see yourself helping to build trusted relationships across teams and sharing your skills to support others?

• Guide product and service design within a squad, creating clear and usable solutions that meet user needs and product goals
• Work together with Product Managers and Engineers to shape problems and design effective digital experiences
• Use research insights and data to inform your design decisions and help shape product direction
• Communicate your design thinking clearly, showing trade-offs and expected outcomes to stakeholders
• Support design quality across teams by sharing knowledge and helping less experienced designers grow

• You have strong skills in user interface design, interaction design
• You are confident in service design and mapping end to end journeys
• You can use prototyping to explore ideas, test concepts and communicate solutions
• You are skilled in utilising current AI powered tools throughout your workflow
• You understand accessibility and inclusive design principles and how to apply them in practice
• You're comfortable working with complexity and can balance quality design with pace of delivery
• For a full list of essential requirements, please refer to the role profile, which can be downloaded as a PDF at the bottom of this advert

• 45 mins video Interview via MS Teams with Head of Head Of Product Design and User Research
• 90 mins video Interview via MS Teams with Product Design Colleagues (30 mins on a case study with Q&A, then 30 mins competency questions, then 30 mins general Q&A plus candidates questions.)

We also have these benefits for you to consider:

• 35 hour working week
• Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days
• Excellent pension scheme – when you pay in 3%,Which? paysin 6% (rising to 11% after one year of service)
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Discount site Pluxee which…