User Experience Designer, Vice President

As a User Experience Designer, Vice President in the
Commercial & Investment Bank, Trade & Working Capital
, you will design and deliver user-centred experiences for complex enterprise workflows. You’ll work end-to-end—from discovery and qualitative interviews to interaction design, UI, prototyping, and shipped outcomes—partnering with Product Managers, Engineers, and design peers. This is an
individual contributor role with no direct reports
. You will
lead by influence
within a cross-functional pod, setting direction and quality while remaining deeply hands-on.

• Own
  end-to-end user experience design
  for priority Trade & Working Capital journeys, from problem framing through final UI and post-launch iteration.
• Plan, conduct, and synthesise qualitative research interviews(user/stakeholder interviews, concept evaluations); translate insights into clear design opportunities and requirements.
• Create journey maps and
  service flows
  , define information architecture, and design interaction models that reduce complexity for expert users.
• Produce wireframes, high-fidelity designs, and interactive prototypes; iterate quickly based on feedback, usability testing, and data.
• Partner with Engineering to ensure feasible implementation, high-quality execution, and strong UX details (states, errors, empty states, edge cases).
• Contribute to our Trade & Working Capital digital experience vision, roadmap, prioritisation, and planning with PM/Engineering; advocate for user outcomes with evidence.
• Raise quality through critique and design reviews; provide guidance to more junior and/or external designers through feedback and lightweight mentoring.

• 5+ years of UX/Product Design experience (or equivalent expertise) delivering shipped work on complex products.
• Demonstrated ability to
  run qualitative interviews
  and synthesise findings into insights, journey implications, and design direction.
• Strong skills in interaction design, information architecture, and UI craft; able to handle complex, data-heavy enterprise workflows.
• Strong design direction, collaboration and facilitation skills with product and engineering; able to drive alignment and decision-making in ambiguity.
• Excellent communication and executive-ready storytelling: can present work, rationale, and trade-offs succinctly.
• Technical literacy to design within constraints (component-based UI, platform considerations, integration constraints); able to work effectively with engineers.

• Experience in
  Trade Finance / Working Capital / Treasury / Payments/ Commercial Banking / Transaction Banking / Consumer Banking
  or similar regulated enterprise domains.
• Familiarity contributing to or evolving a
  design system
  .
• Accessibility and inclusive design advocacy (plus).
• Proficiency in
  Figma
  and modern prototyping workflows.