Lobby Host

Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Location:

London, England

Seniority level:
Entry level

Employment type:

Full-time

Are you a customer service superhero? In a world where bad customer service is experienced in all corners of the globe… imagine the building you would want to work in… a place that puts people first… a “vertical village” in the heart of London. Our lobby needs a bold, energetic human to bring our unique culture to life.

The role involves:

• Providing exceptional, personalised service to occupants and visitors without being tied to a reception desk or a chair.
• Anticipating occupiers’ needs as if they could read their minds and adapting on the fly to varied styles.
• Using customer‑service super‑powers to make the lobby a better, more engaging place.
• Multi‑tasking as if you could be in different places at the same time.

Shift: Tuesday – Thursday, 7 am – 2 pm on rotation – No weekends.

Salary: £17 319.

• Previous experience in a 5
  * customer service environment, retail, hospitality, or ex cabin crew preferred but not essential.

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline for employees
• Access to Choices, our discounts and benefits platform
• Our Training Academy provides excellent training and development opportunities