Strategic CSM AI-CRM | Retention & Growth Lead
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-13
Listing for:
Attio Ltd
Full Time
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
CRM System, HelpDesk/Support, Technical Support, Customer Service Rep -
IT/Tech
CRM System, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: Greater London
A dynamic tech company in Greater London is seeking a Customer Success Manager to enhance customer retention and adoption of its AI-native CRM. The role involves leading success plans for top accounts, executing strategies for customer engagement, and collaborating across multiple teams to deliver value. Candidates should have over 5 years of professional experience, with at least 3 years in a Customer Success or Account Management role, coupled with a passion for technology and strong relationship skills.
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