Customer Service Agents

Position: CUSTOMER SERVICE AGENTS
Location: Heathrow

Job Description:

Important

Application Requirements :
Applicants must have 5 years of checkable references, a valid passport or , National Insurance proof, and proof of address (e.g., bank statement or utility bill). HMRC employment history letter of the last 5 years.

If successful, a valid Disclosure (CRC) will be required.

As a member of the Assistance Team, you will be responsible for delivering customer service excellence to passengers.

As a Customer Assistant, you will play a vital role in supporting the airport operations and ensuring a positive experience for all passengers. The purpose of this role is to provide the highest level of customer service at all times and ensure a smooth and pleasant journey for passengers.

Main Duties:

* Be professional, polite, and courteous at all times.

* Provide assistance with passengers.

* Complete all necessary paperwork legibly and submit it promptly.

* Carry out any additional reasonable duties as assigned by operational management.

Essential Criteria :

* Ability to assist passengers in accordance with guidelines.

* Capacity to provide navigational support to passengers as required.

Job Types: Full-time, Permanent, Zero hours contract

Ability to commute/relocate:

* Hounslow: reliably commute or plan to relocate before starting work (required)

Language:

* English (required)

Work Location:

In person