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Resident Complaints & Service Recovery Lead; Temporary
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-16
Listing for:
Pertemps
Seasonal/Temporary
position Listed on 2026-01-16
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Location: Greater London
A reputable housing provider is seeking a temporary complaints officer to manage complaint cases effectively from receipt to resolution. This role requires strong communication skills, experience in handling complex customer issues, and the ability to maintain high standards of complaint management. Responsibilities include drafting responses, conducting investigations, and liaising with various stakeholders. The position offers a hybrid working pattern, making it suitable for individuals who thrive in fast-paced environments while demonstrating empathy and attention to detail.
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