Client Services Manager

Overview

Global Expansion (), an independent subsidiary of Equus Software, is a global Employer of Record (EOR) service provider. We are experiencing rapid growth and are looking for a focused, positive, and energetic Client Services Manager to join our global team.

At Global Expansion, we are passionate about delivering a Global EOR service that provides an exceptional employee experience and a flexible, comprehensive solution for our clients.

We currently support our clients in over 160 countries with the ability to hire in 214 countries and territories worldwide. Our team is distributed across North America, Europe, Africa and Asia.

As a Client Services Manager working for an Employer of Record (EOR), your primary responsibility is to ensure that clients receive a seamless, high-touch, white-glove service that aligns with GX's brand promises. You will be the central point of contact for clients, driving the client experience by coordinating with various internal departments, including Employee Onboarding, Offboarding, and Experience teams. Your role is pivotal in ensuring client satisfaction, retention, and expansion through efficient service delivery and proactive relationship management.