Bike Courier
Listed on 2026-02-07
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Overview
Freddie’s Flowers was founded by Freddie Garland in October 2014 with one ambition: to change people’s relationship with flowers. We believe flowers aren’t only for grand occasions, but they make every day special, inspiring creativity and sparking joy.
Our starting point was our direct-to-consumer subscription model, helping us grow a loyal UK following. We launched in Germany in 2020, and then in 2021 we secured significant backing from The Craftory, a like-minded purpose-led global investment house, helping us expand, develop and grow. 2023 saw us start our gifting service – bringing the best of Freddie’s Flowers to everyone who needs it (even last minute!).
From the seed of an idea we continue to flourish; we’re now a B Corp organisation. And our founding mission remains unchanged – to change the world of flowers, and to change the world with flowers.
About the Role:
Start between 5am–9am | Outdoor role | Great team | Competitive pay
What you’ll be doing- Delivering fresh flowers by bike across London
- Providing brilliant customer service and representing the brand on the road
- Working as part of a supportive team that genuinely enjoys what they do
- Keeping calm under pressure and solving problems as they come up
- Helping make sure every delivery is smooth, on time, and a great experience
- You can confidently ride a bike (London experience is a bonus, but not essential)
- You work well under pressure and can think on your feet
- You’re friendly, approachable, and enjoy meeting customers
- You’re organised, flexible, and good at prioritising in a busy environment
- You’re quick to learn and proactive when things don’t go to plan
- You like being active and don’t mind a physical job
- Option to buy extra holiday days
- Discounted flowers for friends/family
- WFH (where applicable)
- Learning and Development Support
- Cycle to work scheme
- Employee Assistance Programme
- Discounted gym membership
- Cash plan with Medicash
- Health and wellbeing sessions with The Mind Clinic
- Team socials and events
- Bi-Weekly lunch
- And Flowers!
Freddie’s Flowers recognises our success is dependent on the success of our people. Freddie’s Flowers is committed to creating an inclusive work environment with a diverse workforce where everyone feels safe and valued. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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