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Enterprise Service Lead — Customer Experience & SLAs

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Community Fibre Limited
Full Time position
Listed on 2026-02-08
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    IT Consultant, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

A top broadband provider in Greater London seeks a dedicated team player to enhance the in-life service experience for enterprise customers. The ideal candidate will actively manage customer communications and service delivery, ensuring high satisfaction and effective resolution of issues. Strong account management and communication skills are essential. Join us and be part of a rapidly growing team with an emphasis on collaboration and innovation, enjoying benefits like additional holiday days and flexible working.
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