Cabin Crew Heathrow | Talent Pool Heathrow, England

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

If you’re interested in becoming Cabin Crew with British Airways, our talent pool is the best place to start. It’s our first point of entry for future opportunities and how we connect with candidates when recruitment needs arise across our operation.

By joining, you’ll stay close to upcoming roles and be among the first we engage when opportunities become available. It’s a great way to express your interest, remain visible to our recruitment team, and be ready to progress when the timing is right.

We recruit from the talent pool first whenever Cabin Crew requirements arise, keeping candidates informed and giving you early visibility of potential roles, locations and start dates. Opportunities may be available across:

• British Airways Mainline – London Heathrow and London Gatwick
• BA Cityflyer – London City Airport
• BA Euroflyer

When we reach out, we’ll always be clear about what’s available, where the role is based and when it’s likely to start, so you can make an informed decision at every stage.

• Be considered first when Cabin Crew opportunities arise
• Stay connected to British Airways and our recruitment teams
• Gain early visibility of roles, locations and start dates
• Be considered for opportunities across Heathrow, Gatwick and London City, as well as BA Euroflyer
• Progress when the timing works for you and the business

Whether you're starting fresh, transitioning from another industry, or seeking a role that values your existing skills, British Airways offers opportunities for people from all professional backgrounds.

Your day will involve crafting outstanding experiences that reflect everything customers love about British Airways: genuine warmth, professional excellence, and service that goes beyond expectations. You'll work as part of a close-knit team, ensuring every flight is safe, comfortable, and memorable for the right reasons.

From assisting anxious travellers to enjoying special moments with customers, you'll apply your highly developed talent for building connections while upholding outstanding safety and service. The role demands adaptability, clear thinking under pressure, and a commitment to making every interaction count..

• Deliver world‑class service that upholds British Airways' reputation for excellence
• Ensure all safety, security and operational procedures are followed to the highest standards
• Adapt to different customer needs and circumstances with professionalism and care

We welcome candidates from all walks of life who share our commitment to outstanding service. If you can remain calm in challenging situations, work effectively within a team, and bring genuine warmth to every passenger interaction, you have the foundation we're looking for.

Your ability to:

• Communicate with clarity and empathy - connecting authentically with passengers from a diverse set of backgrounds
• Think quickly and make sound decisions- especially when situations require immediate, thoughtful responses
• Collaborate effectively- supporting colleagues and working toward shared goals
• Show resilience and bounce back- recovering quickly from setbacks and maintaining a positive outlook
• Prioritise safety above all else- understanding that passenger wellbeing is our most important…