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Events Customer Experience Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Informa
Contract position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner
  • Management
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Events Customer Experience Lead (12-Month)
Location: Greater London

A global events company based in London is seeking a Customer Service Manager for a 12-month maternity cover role. The successful candidate will manage the delivery of customer service across multiple channels, lead a team of coordinators, and ensure operational success for key events like Money
20/20. Candidates should have over 2 years of people management experience and be proficient in customer service platforms. The role also entails travel to international events. Competitive benefits and a supportive culture await.
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