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Scale Customer Onboarding Engineer
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-02-25
Listing for:
Aircall
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading customer communications platform is seeking Customer Engineers to ensure successful onboarding for SMB/Core customers. The role encompasses delivering onboarding webinars, providing 1:1 support, and proactively monitoring customer health. Candidates should have 1-3 years in a SaaS customer-facing role. Strong communication and organisational skills are essential, along with a keen understanding of tools like CRMs. This is an excellent opportunity to join a growing company focused on customer success and innovation.
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