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HelpDesk/Support Customer Success Mgr./ CSM

Strategic Enterprise CSM Hybrid

Job in London, Greater London, W1B, England, UK
Listing for: Asana
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology platform in London is seeking a Strategic Customer Success Manager to support and grow strategic customer accounts. You will guide customers through deployment, ensure value realization, and act as a trusted advisor through their lifecycle. The ideal candidate has 5+ years in SaaS Customer Success, excels in C-Suite interactions, and fosters strong customer relationships. The role features a hybrid schedule with in-office days on specific weekdays, ensuring collaboration and support for customers' success.
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