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Aftersales Service Manager - Customer Experience Lead
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-03-01
Listing for:
Consortium for Clinical Research and Innovation Singapore
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
A leading service organization in Greater London is seeking a Service Manager to oversee aftersales customer service operations. This role requires a minimum of 3-5 years' experience in customer service at a management level and a diploma or equivalent. Responsibilities include developing customer service guidelines, managing staff, and ensuring customer satisfaction. The ideal candidate should possess strong negotiation and problem-solving skills alongside a positive and organized working attitude.
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