Reservations Assistant
Listed on 2026-03-06
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Reservations Assistant – Central London - Up to £30,000+Bonus Cocktail Bar Group | Head Office Role What’s in it for you?
- Clear career development
, with strong potential to progress into events in the future - Hybrid working after probation: 3 days in the office, 2 days from home
- Join a fun, dynamic team within a rapidly expanding, well-loved brand
I’m currently supporting a fantastic premium cocktail bar group in Central London who are looking for a Reservations Assistant to join their growing head office team. This is a brilliant opportunity for someone who thrives in a fast‑paced hospitality environment and is passionate about guest experience and operations. You’ll be the first point of contact for guest enquiries across a portfolio of busy, high‑volume venues.
We’re looking for someone who can confidently manage reservations for several sites, maintain excellent communication, and deliver a seamless booking experience.
- Managing high volumes of inbound reservations and guest enquiries
- Supporting multiple venues and working closely with on‑site management teams
- Handling phone calls, emails, booking system updates and group enquiries
- Maintaining organised admin and reporting as needed
- Hospitality reservations experience is essential
, ideally from bars, clubs, restaurants, or hotels - Experience with multiple venues or large high‑volume sites
- Comfortable dealing with high call traffic
- Design My Night experience is a bonus
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call
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