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Customer Experience Lead - Piers

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Thames Skills Academy
Contract position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Lead - Island Piers (12-Month)
Location: Greater London

A leading customer service company is seeking a Customer Operations Supervisor for a maternity cover role in London. The ideal candidate will manage and motivate a dynamic team, ensuring exceptional customer experiences at all times. Responsibilities include leading daily team briefs, maintaining operational standards, and providing essential team support. Candidates must thrive in busy environments while demonstrating strong leadership and empathy, making this role vital in enhancing the customer journey.
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