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HelpDesk/Support Customer Success Mgr./ CSM

Hybrid Senior GRC Customer Success Exec

Job in London, Greater London, W1B, England, UK
Listing for: MetricStream Inc.
Full Time position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A global leader in GRC solutions is searching for a Customer Success Executive to enhance customer satisfaction and drive product adoption. This role involves engaging with clients, analyzing their needs, and implementing strategic plans for success. Candidates should have over 5 years of experience in customer success or account management, preferably in SaaS, alongside strong communication and problem-solving skills. Proficiency in Spanish or Portuguese is advantageous.

The position is hybrid based in London, UK.
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Position Requirements
10+ Years work experience
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