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Customer Experience Strategist & Journey Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Nuffield Health
Full Time position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Location: Greater London

A leading health charity in the UK seeks a Customer Experience Manager to enhance customer journey strategies and ensure a high standard of service across all touchpoints. The role demands strong collaboration skills to work effectively with stakeholders and the ability to analyze customer insights to drive improvements. Interested candidates should possess an honours degree and have experience in customer experience design.

A comprehensive benefits package is offered alongside a full-time role based in Greater London.
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