Client Success Manager; Marketing​/Education Ultd

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Location: London (Shoreditch) – 2 days a week in the office, very flexible with hours/WFH

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Salary: up to £47,000 + 9% bonus (5% individual + 4% company) + Unlimited Holiday

A young, high-growth EdTech scale-up in Shoreditch is looking for a Client Success Manager to join their close-knit team.

Before we dive in, here’s the good stuff:

🌴 On average 35 days holiday (including bank holidays) with an extended Christmas break

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Hybrid working – 2 days a week in the office (Wed & Thurs), flexible with hours & home setup

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Brand new Mac Book and Air Pods

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High-growth culture with real progression opportunities

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Development support – coaching and courses to help you thrive

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Collaborative, down-to-earth team that genuinely values its people

Who are they?

They’re an award-winning EdTech platform changing how students apply to university making it easier, smarter, and more personal. Their culture is everything: collaborative, inclusive, and built around trust and flexibility. You’ll be part of a team that celebrates progress, values impact over hierarchy, and promotes from within.

They’ve grown fast, partnering with over 90 UK universities, driving 1 in 4 UK students to their platform each year, and nearing 1 million app downloads and they’re only getting started.

And who do they need?

They’re looking for someone confident, organised, and naturally good with people, who enjoys building trusted client relationships and keeping things running smoothly. You’ll own a portfolio of 15+ higher education clients, act as their main point of contact, and make sure campaigns are delivered to a high standard, especially during busy periods like Clearing.

You’ll be a trusted partner to clients, communicating clearly, solving problems quickly, and helping them get the most from the product. Alongside this, you’ll support and guide a small Client Success team, managing priorities, handling escalations, and maintaining high standards of client experience.

It’s not a sales role. It’s about relationships, detail, and trust, in a fast-growing business making a real impact in education.

So, If you have:

• 2+ years’ management experience in a client-facing or client management role
• Confidence working with senior clients and managing campaigns end to end
• Strong communication skills and a collaborative, professional approach
• The ability to juggle multiple projects without losing attention to detail
• Education or Marketing background would be a huge advantage

Then they’d love to speak with you - and so would we!

Send your CV and we can set up a call to talk around the opportunity in more detail.