Customer Service Assistant; Mandarin Speaker Real Estate, Elephant & Castle
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-05-31
Listing for:
Mandarin Recruitment
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Greater London
We have an exciting opportunity for a Relationship Manager at a Real Estate firm in Elephant Central. The client is the UK's leading build‑to‑rent operator, with homes in London and Manchester under management.
This position is part of the Operations Team’s Customer Hub and focuses on ensuring Mandarin‑speaking residents receive the best possible customer experience. The Relationship Manager will collaborate with the Lettings, Neighbourhood, and Customer Centre teams to support all new and current residents.
Requirements:- Experience delivering excellent customer service
- Great team player
- Mandarin speaker
- Comfortable having tough discussions and maintaining a positive relationship with residents
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