Customer Service Executive; Chinese speaking Logistics & Supply Chain

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01. We have an opening for a Chinese speaking customer support executive role in a Singapore based logistics and supply chain company offering a salary of up to £23k.

The role demands business‑proficient level English and Mandarin speaker who are experienced in working with the airline or freight forwarding.

• Proficiency in English and Mandarin Chinese at the business level (both written and spoken) (B1 level or above)
• Knowledge of Quick Books would be a bonus point
• Have a working grasp of the B2B freight procedure
• Microsoft Excel at an intermediate level (familiar with pivot tables, vlookup)
• Strong interpersonal and communication skills (both written and vocal), as well as the ability to maintain positive customer relationships
• Ability to prioritize a diverse workload while meeting tight constraints
• Ability to make sound decisions and find answers to a variety of issues
• Adaptable, inquisitive, and open to change, with a strong commitment to personal and professional growth
• Ability to work flexible hours, including weekends, in order to accommodate airline schedules
• Experience working for an airline or a freight forwarding firm is preferred
• Dealing with freight‑related issues is a plus