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Customer Success Mgr./ CSM Client Relationship Manager

Senior On-Site Customer Success Manager

Job in London, Greater London, W1B, England, UK
Listing for: Ontik
Full Time position
Listed on 2026-06-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A fast-growing fintech startup in London is seeking a Customer Success Manager with 5+ years in customer success or account management. The role focuses on building strong relationships with clients, overseeing onboarding, and defining the customer success strategy to drive retention and success. Strong commercial acumen and excellent communication skills are required, along with a builder mindset. Benefits include a high-performance culture and the opportunity to take ownership of the customer success function.
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Position Requirements
10+ Years work experience
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