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Customer Advocate & Resolution Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Thames Water Utilities Limited
Full Time position
Listed on 2026-06-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 33000 - 40000 GBP Yearly GBP 33000.00 40000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Thames Water Utilities Limited is looking for a Customer Liaison in Greater London. This role requires managing customer complaints, ensuring satisfaction while balancing business interests. Candidates should excel in communication and problem-solving, possess strong negotiation skills, and have the ability to manage their own workloads effectively.

The position offers a competitive salary ranging from £33,000 to £40,000 annually, along with 26 days of holiday, performance-related pay, and various health and wellbeing benefits.

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