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Frontline Customer Support Specialist

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Cyncly
Contract position
Listed on 2026-06-08
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Frontline Customer Support Specialist (6-Month Contract)
Location: Greater London

Cyncly is seeking an L1 Support Agent to join our Support team on a 6-month maternity cover basis. This role is crucial in providing high-quality customer support and ensuring a positive experience for customers through effective communication and issue handling.

Key responsibilities include managing customer contacts, performing troubleshooting, escalating complex issues, and maintaining accurate ticket documentation. Ideal candidates will have prior support experience and strong communication skills.

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