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Product Expert - Customer Success, Care Tech; Hybrid

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Lottie
Full Time position
Listed on 2026-06-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Product Expert - Customer Success, Care Tech (Hybrid)
Location: Greater London

Lottie is seeking a Product Expert to provide support for Found, their CRM platform, helping care providers manage their inquiries efficiently. You will be the primary contact for partners, responding to queries and resolving product-specific issues.

The ideal candidate will have customer-facing experience, strong writing skills, and a keen interest in leveraging AI to enhance customer solutions. The position is hybrid based in London with attractive benefits.

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