Customer Service Team Lead Escalations
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-09
Listing for:
Mitie Group plc.
Full Time
position Listed on 2026-06-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Greater London
Mitie Group plc. is seeking a passionate Team Leader in London to manage customer service requests and performance management of the team. You will ensure high service levels, assist employees, and log information accurately.
The ideal candidate will possess excellent communication, negotiation, and organizational skills, and a strong background in customer service. Professionalism and adherence to policies are paramount in this role.
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