SaaS Customer Success Manager | Advisor & Retention Champion
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-10
Listing for:
Mimecast
Full Time
position Listed on 2026-06-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Account Manager
Job Description & How to Apply Below
Location: Greater London
Mimecast is looking for an experienced Customer Success Manager to enhance customer relationships and ensure product adoption. You’ll be responsible for creating engagement strategies and managing renewals, all while collaborating across teams to deliver optimal customer experiences.
The ideal candidate will have a strong background in customer success within SaaS, robust communication skills, and a deep understanding of customer operations. This role is pivotal in driving customer retention and satisfaction.
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