Complaints Investigator & Client Care Advocate
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-13
Listing for:
Jobs via eFinancialCareers
Full Time
position Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Ascot Lloyd is seeking a Complaints Handler based in the Greater London area. In this role, you will ensure complaints are managed fairly and transparently, adhering to FCA DISP requirements. You will investigate complaints, communicate effectively with clients, and play an essential part in reinforcing client trust.
The Ideal candidate will have experience in the UK financial services sector, a strong grasp of regulatory compliance, and excellent communication skills. This position is vital to maintaining our commitment to exceptional client service.
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