Customer Service Representative
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-16
Listing for:
Menvos HR Consulting
Full Time
position Listed on 2026-06-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat, ensuring prompt and accurate responses.
- Resolve customer issues efficiently while maintaining a professional attitude.
- Document customer interactions and feedback to improve services.
- Collaborate with internal teams to address client concerns.
- Stay updated on company products and services to provide informed support.
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Prior experience in customer service is preferred.
- Proficiency in using CRM software is a plus.
- Ability to remain calm and empathetic in challenging situations.
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