Guest Services Manager

Stepping into this role means taking the lead on one of our most exciting new contract mobilisations. As Guest Services Manager, you'll bring energy, structure, and five-star service standards to a diverse operation that spans front of house, client suites, events, floor management, and helpdesk services.

You'll oversee a talented team of 30 ambassadors, guiding them through mobilisation and beyond with clear direction, hands-on leadership, and a passion for creating exceptional workplace experiences. This is a role for someone who thrives in fast-paced environments, loves shaping service culture from day one, and knows how to bring people together to deliver something outstanding.

If you're motivated by variety, inspired by high standards, and excited to build a best-in-class guest services operation, this is an opportunity to make a real impact from the very start.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday, standard hours of 8 AM - 5 PM however, will need to be flexible between 7 AM - 7 PM to suit business needs).

Salary: £53,000 - £55,000 per annum

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for ...