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Fair Outcomes Specialist - Complaints & Arrears

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Hometree
Full Time position
Listed on 2026-06-19
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Hometree is seeking a Complaints & Arrears Executive in Greater London. This role focuses on resolving customer complaints efficiently while ensuring compliance with FCA regulations, playing a vital part in supporting customers through financial difficulties. The successful candidate will work hands-on to manage complaints and provide valuable insights to enhance customer outcomes.

The position requires a blend of emotional resilience, attention to detail, and a proactive approach to problem-solving within a fast-paced environment. Join us in transforming the financing process for UK homeowners.

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