Concierge

Permanent | Monday-Friday | 11:00am-7:00pm | 35 Hours per Week

An excellent opportunity has arisen for an experienced and customer-focused Concierge to join a prestigious mixed-use residential development in North West London.

This is a front-facing role within a professional residential environment, ideally suited to someone who enjoys building relationships with residents, delivering exceptional customer service, and taking pride in maintaining high standards across a development.

As Concierge, you will be the first point of contact for residents, visitors and contractors, ensuring a welcoming, safe and well-managed environment at all times.

Key responsibilities include:

• Providing a professional and personable front-of-house service

• Welcoming residents, visitors and contractors

• Managing access control and building security procedures

• Handling parcels, post, keys and resident enquiries

• Conducting routine site inspections and reporting maintenance concerns

• Liaising with contractors and on-site teams to ensure service standards are maintained

• Maintaining accurate records, logs and handover reports

• Assisting with the smooth day-to-day operation of the deve...