Head of Customer Success & Growth — Equity
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-19
Listing for:
Jack & Jill
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Jack & Jill is looking for a Head of Customer Success to own the entire customer journey, enhancing sales handovers into long-term success. You'll manage a small team and drive onboarding, retention, and commercial expansion.
The ideal candidate will have 5+ years of experience in Customer Success or Account Management, particularly in high-growth B2B SaaS or AI contexts. This pivotal role directly influences product strategy and client retention in a rapidly growing startup.
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