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Head of Customer Success, AI-Driven Frontline

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Sona
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 90000 - 115000 GBP Yearly GBP 90000.00 115000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Sona is seeking a Head of Customer Success to lead and develop the CSM team and drive customer engagement.

Your role will involve managing enterprise accounts and evolving the customer success model with a focus on AI integration. We offer a competitive salary between £90,000 and £115,000, along with share options and a comprehensive benefits package that includes extensive leave and health insurance. Join us in London to make an impact on the frontline workforce management landscape.
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