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SaaS Support Specialist: Live Chat, Bug & Feedback

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: DaySmart Software, Inc.
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 40000 GBP Yearly GBP 10000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: SaaS Support Specialist: Live Chat, Bug Hunt & Feedback
Location: Greater London

Day Smart Software, Inc. is seeking a Customer Support Specialist to join their Customer Experience team. This role involves providing support for the Slick platform via Live Chat, Whats App, and phone, while also collaborating with Product and Engineering teams.

The ideal candidate is organized, possesses customer-facing experience, and has a strong desire to help customers. The position offers a hybrid work model with in-office days in Central London.

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