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Complaints Investigator - FCA-Regulated, Hybrid

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Lendable
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 10000 - 40000 GBP Yearly GBP 10000.00 40000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Lendable is looking for a Complaints Officer to handle complex customer interactions. You'll investigate and resolve complaints while ensuring customer service excellence. The ideal candidate will have a strong understanding of FCA regulations and experience in customer dispute resolution.

This role offers flexibility, as well as health coverage and retirement savings plans. You'll join a winning team at one of the world's most successful fintech companies.

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