Customer Service Trainer & Culture Coach
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-20
Listing for:
Govia Thameslink Railway
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Govia Thameslink Railway in East Croydon is looking for a Customer Service Trainer to deliver impactful training that enhances frontline teams. You'll be responsible for communication, ensuring compliance with standards, and improving customer service delivery.
The role demands effective communication, a focus on continuous improvement, and experience in training delivery. Additional benefits include a final salary pension and free travel on GTR services for you and your family.
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