Director, Strategic Customer Success & Adoption
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-20
Listing for:
PassFort
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Pass Fort is seeking an experienced customer success professional to ensure client satisfaction and retention throughout their journey. With a focus on relationship-building and collaboration, you will act as a trusted advisor, using data to enhance customer interactions and troubleshoot issues.
The ideal candidate will have a strong background in customer success or support roles, excellent communication abilities, and an understanding of APIs and SaaS. This role offers the opportunity to significantly impact client relationships and business strategy.
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