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Hybrid Senior Customer Experience Specialist
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-21
Listing for:
Future of London
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Future of London is seeking a Customer Experience Executive to manage escalated complaints while collaborating with colleagues on complex customer interactions. This role involves independently reviewing appeals and providing one-on-one support to affected clients.
Candidates should possess excellent communication skills, resilience, and a proactive approach towards resolving sensitive issues. You'll have opportunities to share your expertise through workshops. A competitive salary and benefits are included, with a focus on work-life balance and hybrid working arrangements.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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